Terms of service
Last updated: March 5, 2026
SECTION 1 - OVERVIEW
This website is operated by Pilataway. Throughout the site, the terms “we”, “us” and “our” refer to Pilataway. Pilataway offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 2 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction when using the Service.
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 3 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.
SECTION 4 - ACCURACY OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current.
The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate sources of information.
Any reliance on the material on this site is at your own risk.
SECTION 5 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice.
We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.
SECTION 6 - PRODUCTS OR SERVICES
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy:
https://pilataway.com/policies/refund-policy
We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your device’s display will accurately reflect the actual product color.
We reserve the right to limit the sales of our products or services to any person, geographic region or jurisdiction.
SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us.
We may limit or cancel quantities purchased per person, household, or order.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
For more details, please review our Refund Policy:
https://pilataway.com/policies/refund-policy
SECTION 8 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control.
Your use of optional third-party tools offered through the site is entirely at your own risk and discretion.
SECTION 9 - THIRD-PARTY LINKS
Certain content or products available via our Service may include materials from third-parties.
Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy.
SECTION 10 - USER COMMENTS AND FEEDBACK
If you send creative ideas, suggestions, proposals, or other materials to us, you agree that we may edit, copy, publish, distribute, and otherwise use them in any medium without restriction.
We are under no obligation to maintain comments in confidence, pay compensation for comments, or respond to comments.
SECTION 11 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here:
https://pilataway.com/policies/privacy-policy
SECTION 12 - ERRORS AND INACCURACIES
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, and availability.
We reserve the right to correct any errors and to change or update information at any time without prior notice.
SECTION 13 - PROHIBITED USES
You are prohibited from using the site or its content for:
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unlawful purposes
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violating any regulations or laws
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infringing upon intellectual property rights
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harassment or discrimination
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submitting false information
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uploading malicious code
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collecting personal data of others
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spam or phishing activities
We reserve the right to terminate your use of the Service for violating these rules.
SECTION 14 - DISCLAIMER OF WARRANTIES
We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free.
The Service and all products delivered through the Service are provided “as is” and “as available”.
SECTION 15 - LIMITATION OF LIABILITY
In no case shall Pilataway or its affiliates be liable for any injury, loss, claim, or damages arising from your use of the Service or any products purchased through the Service.
SECTION 16 - INDEMNIFICATION
You agree to indemnify and hold Pilataway harmless from any claim or demand made by any third-party due to your breach of these Terms or violation of any law.
SECTION 17 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.
SECTION 18 - TERMINATION
These Terms of Service remain effective unless terminated by either you or us.
We may terminate your access to the Service at any time if you violate these Terms.
SECTION 19 - GOVERNING LAW
These Terms of Service and any agreements whereby we provide services shall be governed by and construed in accordance with the laws of Switzerland.
SECTION 20 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or replace any part of these Terms of Service by posting updates to our website.
Your continued use of the website following any changes constitutes acceptance of those changes.
SECTION 21 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Pilataway
Langwiesstrasse 17
8942 Oberrieden
Switzerland
Phone: +41 78 910 56 99
Email: jetibedient@gmail.com